The Little Hairdresser’s Policy’s
Booking/Cancellation policy.
Your appointments and well-being are very important to me. I understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, I respectfully request at least 24 Hours notice.
The Little Hairdresser Policy:
A 50% booking fee is requested when making your appointment.
Any cancellation made less that 24 hours notice will result in a cancellation fee. The amount of the fee will be equal to 50% of your booking total.
Failure to pay the cancellation fee will result in no further bookings being made in advance and only on the day appointments available.
Late arrival.
Clients who are more than 15 minutes late could be turned away due to scheduling. Deposit or cancellation policy will be put in place and fee will be charged.
Christmas Bookings.
When you book your appointment, you are holding a space on the calendar that is no longer available to clients. In order to be respectful of your fellow clients, please make contact as soon as you know you will not be ale to make the appointment.
Our Policy:
50% of your booking will be asked as a deposit to secure your December appointment.
Any cancellation or reschedule made less that 24 hours notice will result in a cancellation fee. The amount of the fee will be equal to 50% of your booking.
Cancellation or reschedule before the 24 hours notice during December will result in 25% of your booking deposit to be non refundable. The other 25% can be redeemable against your next appointment.
Wedding Bookings.
When you book your wedding day you are holding a space on the calendar that is no longer available to other brides. Bookings can be made months in advance and cancellation spaces rarely get filled. Due to this a policy has been put in place.
Our Policy:
A non- refundable booking fee as well as full acceptance of the terms and conditions published on the website secures the time and services of the Hairdresser for the wedding and is non refundable or transferable in the event of cancellation, it being the agreed loss suffered by the hairdresser due to cancellation.
All wedding details discussed via email.
The booking fee will be deducted from the cost of the clients final balance.
Payment in full of the remaining balance will be due 6 weeks before the wedding day. Weddings that are postponed to a later date will retain the fee as long as the hairdresser can re-schedule for the new date and time.
Cancellation of the wedding during the 6 week period will be able to request a 25% refund of reaminder bill excluding deposit. This is after any travel or service cost in the run up to the cancellation being deducted also.
Cancellation of the wedding before the 6 week period will require service and travel costs to be fully paid if deposit does not cover the amount required.
Loyalty Cards & Offers.
Loyalty cards will be given at your appointment, stamps will be given after each appointment.
Only one scheme,discount or loyalty card can be redeemed at one time.
Recommend a friend discount will only be given once the friend has had their first appointment. You each will receive 20% off your appointment.
More than one friend can be recommended to collect discounts. Only one discount can be used per appointment.
Discounts cannot be used against Weddings, Products or Hair Extensions.
Loyalty cards if finished will be redeemed on the appointments that they fall on than saving till needed.
Gift vouchers are redeemable until expiry date, no extensions.
Gift vouchers have a 1 year expiry.
Gift voucher amount can be split between appointments if voucher is made out for more than services redeemed.
Hair Extensions.
All hair extensions will require a consultation prior to application, to discuss hair extensions and price confirmation. Following a consultation and confirmation on what was discussed, a deposit of products bought will be required to secure your appointment and cover products ordered in. All deposit will be lost if cancelled after 14 days of booking and products ordered. Consultation fee will be redeemable against extension booking.
The Little Hairdresser will not take responsibility for any Hair issues that occur post application if post hair care guidelines are not followed. Post hair care guidelines will be given to you after you application and are also listed below.
Do’s For Hair Care
Brush your hair extensions before shampooing your hair to ensure it's tangle free.
Secure the Hair with one hand whilst de-tangling to avoid any pressure or tension on the connections or natural hair.
It is important that you use products on your hair that are recommended and advised by the extensions brand applied.
A silicone / paraben free shampoo will ensure your hair extensions stay in perfect condition and last the recommended time. Although some store bought products may not include the listed ingredients to avoid, I cannot guarantee the quality of the extensions if using products not advised to use.
Apply conditioner / mask only from the ponytail down avoiding contact with the root area or locks however you can apply conditioner generously throughout the ends.
When shampooing your hair work vertically not horizontally or in a circular motion, this will create fewer tangles and easier to manage.
For best results leave the conditioner in for 3– 5 minutes before rinsing and comb through your hair extensions. We recommend removing the heavy wet before applying conditioner.
Always use the leave-in conditioner on the ends to keep the ends looking silky.
We recommend you brush your scalp at least twice a day, once in the morning and once in the evening to keep your hair extensions clean at the root area with your tangle teezer or recommended soft bristle brush.
Weekly treatments are recommended.
Only use correct products as advised by your certified stylist, which include: Easilocks, Remi Cachet, and Beauty Works. Using the full range including styling products will maximise your result and sustain the high quality of the hair.
Gather your hair into a loose side ponytail or braid when sleeping.
When swimming always tie your hair in a ponytail or braid and apply conditioner to the hair to act as a barrier against harmful chlorine/salt water etc. Always shampoo immediately after swimming and de-tangle as normal.
Swimming is not recommended if wearing tape hair extensions.
Always cover your hair when in direct sunlight for long periods of time and use correct sun care products.
For Ash blondes and Ash Brunettes, shades use a stylist approved Purple shampoo to ensure fade does not occur.
If the hair is washed in hard water you will need to apply water softening shampoo to ensure the colour is not effected.
Washing your hair post exercise is recommended.
Dont’s For Hair Care
Don’t go to bed with wet hair.
Don’t shampoo over the bath as may create problems when de-tangling. Also causing unnecessary pull on the root area potentially causing hair damage.
Don’t attempt to maintain or adjust your extensions yourself. Any issues leave it to the professionals.
Don’t leave your extensions in for longer than 3 months for I-Tip extensions 8-10 weeks if the natural hair is fine for i-tip extensions. 8-9 weeks for tape extensions if hair is fine and 10-12 weeks for normal. If your hair extensions are left in for longer than the recommended time some damage may occur.
Don’t leave your hair wet for longer periods of time without de-tangling as may become matted.
Don’t use any hot tools on your extensions without using a Stylist approved heat protector. Comb through your hair to ensure the product is evenly distributed throughout ensuring everywhere is protected.
Don’t allow bronze’s / fake tans / sun creams or products with tint and oils in them to make contact with your hair extensions. Especially if in the sun as you may experience slight colour change or hair slipping .
Avoid tight up dos or ponytails for the first few days after hair extension application.
As a result of natural shedding (approx. 50–100 strands per day), it is not unusual to shed anywhere from 15-20 extension strands over the course of wear.
Steam Rooms, swimming and exercise is all okay providing you take extra precautions to ensure hair slipping.
Privacy Policy.
Your privacy is important to us.
It is The Little Hairdresser’s policy to respect your privacy regarding any information we may collect from you across our website.
We only ask for personal information when we truly need it to provide a service to you. We collect it with your knowledge and consent.
The information collected will be kept for as long as necessary to provide you with your requested service, such as personal information and hairdressing information.
What data we store, we’ll protect within GDPR Guidelines to prevent loss and theft, as well as unauthorized access, disclosure and copying.
We will not share any personally identifying information publicly or with third-parties, except when required to by law.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of June 2020.